Privacy Policy
Personal data protection policy under the Turkish Personal Data Protection Law No. 6698 (KVKK)
Last updated: 1 March 2026
This is a translation for convenience; the Turkish version prevails. Türkçe sürüm
1. Introduction
At Commerce Up (comup.net) we attach great importance to protecting your personal data. This Privacy Policy explains how your personal data is collected, used, stored and protected under the Turkish Personal Data Protection Law No. 6698 (KVKK).
2. Data we collect
The following personal data may be collected while you use our services:
Identity information
First name, last name
Contact information
Email address, phone number
Account information
Username, password (stored encrypted)
Payment information
Card details (stored by iyzico, not held by us)
Usage data
IP address, browser information, page views, click data
Store data
Store URL, platform information, widget configurations
3. Purposes of use
The personal data we collect is used for the following purposes:
- Providing the service and managing your account
- Carrying out subscription and payment transactions
- Responding to customer support requests
- Improving service quality and analytics
- Fulfilling legal obligations
- Security and fraud prevention
4. Sharing with third parties
Your personal data may be shared with the following third parties:
- iyzico: To carry out payment transactions securely
- Hosting providers: To operate the service infrastructure
- Legal authorities: To competent authorities where required by law
Your personal data is not shared with or sold to third parties for any purpose other than those stated above.
5. Cookie policy
Our website and services use cookies to improve your experience:
Essential cookies
Required for session management and security
Analytics cookies
Used to analyse how the service is used
Preference cookies
Used to remember settings such as your language preference
6. Retention period
Your personal data is kept for as long as necessary to provide the service. If you delete your account, your personal data is deleted within 30 days, except where legal retention obligations apply. Payment records are kept for 10 years in accordance with the Turkish Commercial Code No. 6102.
7. Your rights under KVKK
Under Article 11 of KVKK No. 6698 you have the following rights:
- To learn whether your personal data is being processed
- To request information if your personal data has been processed
- To learn the purpose of processing and whether it is used in line with that purpose
- To know the third parties, in Turkey or abroad, to whom your personal data is transferred
- To request correction if your personal data is incomplete or inaccurate
- To request the deletion or destruction of your personal data
- To object to a result against you that arises from the analysis of the processed data exclusively by automated systems
To exercise these rights you can contact [email protected].
8. Data controller contact details
- Company: Commerce Up
- Email: [email protected]
- Phone: 0532 590 63 50
- Address: EXEN İSTANBUL SİTESİ F BLOK N:24F-161, TANTAVİ MAH. ESTERGON CAD. 34654 Ümraniye/İstanbul