INCLUDED IN ENTERPRISE

AI Chatbot

Answers to your site visitors, around the clock

You train the bot on your own content: a page address, a list of frequent questions, plain text or a CSV. That way it doesn't invent answers — it speaks only from what you wrote. When it can't help, it calls your team.

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The bot answers only from the content you gave it. When it is unsure it does not insist — it hands the conversation to your team.

When do you ship?

smart_toyAIOrders placed before 3pm ship the same day. Weekend orders go out on Monday.

I ordered last night but haven't got a tracking code

smart_toyAII'm not sure about that one. Shall I connect you to the support team?

support_agentAgentHi — could I get your order number? Looking into it now.

What your bot does

school

Trained on your content

Give it your site address or paste your FAQ. The bot answers only from that material and doesn't make things up.

account_tree

You build the flows

Steer the conversation with twelve block types: ask a question, offer choices, branch on a condition, drop into a submenu. No code required.

support_agent

Shared inbox

Conversations you take over land in one list. Add notes, tag them, pick from canned replies. See who is online and who isn't.

schedule

Business hours

You say which days and hours you're open. When you're closed the widget turns into a form, and a new lead reaches you by email and webhook.

contact_mail

Catch the visitor who leaves

Name, email and phone are collected before the chat or after hours. Listed in the panel, exported as CSV, pushed to your own system by webhook.

shield

KVKK tools

Turn on an explicit consent box; the time, IP and text version of the consent are recorded. Set a retention period and expired chat history is deleted.

Going live

Install it

One click from your dashboard. Your account opens and you sign in with SSO.

Train it

Give it a page address, question-and-answer pairs, text or a CSV.

Add the script

Paste the line from the setup wizard into your site.

Common questions

Which plan includes it?expand_more

It is included in the Enterprise plan and is not sold separately.

What is the bot trained on?expand_more

Your own content: a page address, a question-and-answer list, pasted free text, or a CSV/TXT upload. The bot answers only from that material.

Can a customer reach a real person?expand_more

Yes. The visitor can ask for live support, the bot offers the option when it is unsure, or you can place a handoff step in the flow. The conversation lands in the agent inbox.

What happens outside business hours?expand_more

The widget turns into a lead form and collects name, email and phone. Records are listed in the panel; download them as CSV or push them to your own system via webhook. You get an email when a new lead arrives.

What are the Enterprise limits?expand_more

2,000 conversations and 40,000 AI replies per month, 25 flows, 2,500 training records, 20 user seats and 365 days of chat history retention.

How is KVKK handled?expand_more

You can enable an explicit consent box on forms; the time, IP address and version of the accepted text are recorded. Chat history has a retention period after which records are deleted automatically. Per-visitor export and deletion requests are supported.